Discuss two experiencse you had as a customer in which you were (1) very satisfied and (2) very dissatisfied with the customer service. What were the circumstances that made these particular incidents stand out to you as memorable? How did these experienc

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Discuss two experiencse you had as a customer in which you were (1) very satisfied and (2) very dissatisfied with the customer service. What were the circumstances that made these particular incidents stand out to you as memorable? How did these experiences affect your future purchases with this company? What did you learn about customer service from these experiences that you could apply to your current or future career?

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