Introduction
Total quality management as well as strategic planning is perceived to have the potential of providing a business with tools and equipment that will enable it gain competitive advantage. The reason for that is because the essence of total quality management mainly focuses on the goals of the organization on the system of quality as well as meeting the needs of the potential customers. As a result of that, it implies that strategic planning will have to be considered as being the ultimate tool that will assist the enterprise to that the capacity of prioritizing its efforts in implementing total quality approaches (Tetteh & Uzochukwu, 2015). Ideally, total quality management will be one of the approaches that are used by business organization in improving quality as well as meeting the needs of clients via controlling process. Therefore, the production approach to be used will have to take into account mutual participation. As a matter of fact, process controls, quality improvement personnel, and measurement will aid in identifying flaws that exists in the production process as well as the areas that demand improvements (Ron & Nevan, 2012).
Discussion
Nonetheless, the general quality management process that will have to selected by the organization will have to take into account Six Sigma. Due to the fact that the enterprise might be encountering strong growth or development in all its business, it is crucial for the management authority to support such a growth as well as scalability that will have to be maintained through various quality initiatives (Erick, 2014). What this implies is the fact that Six Sigma is one of the approaches that will ensure that the enterprise moves ahead in terms of growth with emphasis on quality management. In the process of using the Six Sigma approach, it will be easier to eliminate all inefficiencies, enable the organization to attain highest levels of quality and accuracy, and ensure vast improvements in operational competence (Salah & Rahim, 2018).
On the other hand, in order to be in the position of implementing this process, the management authority will have to understand that it will take various steps and conditions to have to be fulfilled. First, it is imperative for the organization to ensure that they have secured support for the top management team so as successful implement the Six Sigma. Ideally, the management authority of the organization will be forced to extend fiancés as well as other resources and guide organizational workers. The impact of this is that it is the one that will ensure that entire organization is finally in a chronological way (Charantimath, 2012).
Secondly, it is important for the management team to ensure that they have acquired concrete infrastructure that will facilitate effective implementation of such an initiative. Furthermore, it should be understood that such an infrastructure will have to be supported by the use of receptive organizational culture which in return facilitate maximum support from the workers. On the other hand, for the organization to ensure that its workers have become more and more receptive as well as expand their cooperation, the management team will to clarify concerns, apprehensions, and doubts of the workers (John, 2003). The same approach will have to take into consideration the need of explaining the benefits of such an initiative to the workers.
Conversely, the roles and duties will have to be assigned to decisive workers in the business. The reason for that is because assigning critical duties will have to take into account the need of altering or changing the full-time roles of few critical workers. Typically, the roles to be assigned to each employee will incorporate the Six Sigma champion and financial analysis. In some occasions, extra responsibilities will be developed as the operational activities continue. The reason for that is because the necessary roles and duties will have to be determined or evaluated by the Six Sigma team (Mukherjee, 2006). In addition to that, such an initiative will be residing with the management team as a single function that is separate from the already implemented initiatives.
Furthermore, so as to be in the position of implementing the Six Sigma, the management authority will to take into account the importance of using other tools, for instance, Six Sigma template, equipment management log, and total quality management guide. The reason for that is because these methodologies have been noted to have the ability of guiding the Six Sigma process in improving the operations of the project. Measuring or determining innovation is not an easy task. Rewarding innovation is something that has been realized to make compensation to be a tricky activity (Mohanty, 2008). Managing those who participate in innovation activities is also another challenging exercise. Therefore, the management authority should have to understand the fact that creative individuals at times can pull back in a working environment in which they are need to follow instructions and standard processes. The reason for that is because in improving total quality of the organization, workers who are more comfortable in their workplaces are the most innovative asset to have (John, 2003).
Nonetheless, it is the duty of the management team to recognize the dilemmas and exercises that are required to take care or foster the need of extending the Six Sigma approach to all areas of the enterprise. Therefore, what this implies is the fact that it is important for the organization to have the capacity of handling innovation and management simultaneously. In so doing, it means that it will be easier for the management team to manage the inconsistency that exists in separate department because of the different activities handled there (Charantimath, 2012). With each unit or department of the business, the management authority can take the opportunity of specializing in process oriented activities with the advantage of the Six Sigma efficiency. Likewise, to managers can concentrate in innovative oriented tasks without the need of taking into account the constraints that might exists in the process of using the Six Sigma (Tetteh & Uzochukwu, 2015).
On the same note, in the process of using the Six Sigma approach, it is important for the management authority to ensure that they improved their innovative activities or the manner in which they seek new markets. Regardless of that, modern economic research indicates that innovative alone cannot have the ability of restraining processes. For instance, in case the organization decides to apply modern innovative activities, it is imperative for the management authority to ensure that they have implemented process management methodology that can enable them improve their patenting activities (Mohanty, 2008). In return, what this means is the fact that the same approach is the one that can make the enterprise to be more incremental in its day-to-day operating activities. The impact of this is that it will be easier for the organization to measure the innovativeness of each individual department in the process of meeting the goals of its establishment (Mukherjee, 2006).
Despite that, it is evident that always individual teams will be compelled to seek advice from other businesses that have a better leadership role in total quality management, it is vital to evaluate the processes they integrate it with so as to enhance success. In return, it will be possible to incorporate the ideas gather with the ones that they have so as to be in the position developing business model that is adaptable. After that, in the process of identifying the approaches and tools to utilize, it is vital to educate the management team about the new processes approved to improve performance (Salah & Rahim, 2018). Such an approach will have to take into consideration the need of using quality management presentations as a means of educating as well as implementing the essentials of quality. The essentials of quality management will also be integrated with disciplinary protocols into daily activities. Ideally, the importance of this is that it will aid in providing outline for quality, principles, and business needs (Ron & Nevan, 2012).
Conclusion
Taking into consideration the need of improving quality, it is vital for the management authority to implement the use of better quality management tools that offers them the capacity of prioritizing its efforts in implementing total quality approaches. Preferably, in the process of using the Six Sigma, it is evident that total quality management will be enhanced which in return will aid in meeting the needs of the clients. The production approaches and tools to be used in this case will have to take into account mutual participation. Quality and process controls, quality improvement personnel, and measurement will aid in identifying challenges that exists.
References
Charantimath, P. M. (2012). Total quality management. Delhi: Pearson.
Erick, J. (2014). Quality Management for Organizations Using Lean Six Sigma Techniques. CRC Press \
In Tetteh, E., & In Uzochukwu, B. M. (2015). Lean six sigma approaches in manufacturing, services, and production. Hershey, PA : Business Science Reference
John, S. O. (2003). Total Quality Management: Text with Cases. Routledge Press
Mohanty, R. P. (2008). Quality management practices. New Delhi: Excel Books.
Mukherjee, P. N. (2006). Total quality management. New Delhi: Prentice-Hall of India.
Ron, B.J & Nevan, W. (2012). Quality Beyond Six Sigma. Routledge Press
Salah, S., & Rahim, A. (2018). An Integrated Company-Wide Management System: Combining Lean Six Sigma with Process Improvement. Springer Press
