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Paper Instructions:

Case Study 2:

This is week 7 of a closed-group for anger management. Brian begins the group, reporting his boss yelled at him in front of all his coworkers for being 5 minutes late. Brian states he excused himself and went to the bathroom. “I lost it,” he states. Brian reports he destroyed the bathroom stall door and the paper towel dispenser. Brian states, “On the one hand, I feel proud of myself for practicing self-control by not hitting my boss. However, I’m disappointed in myself for losing my temper and damaging property.” The group was silent and remained silent for a full two minutes.

Reflection Question:

How would you use this silence to lead the group from norming to performing? Include the required scholarly references as you explain your response.