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Communication Channel and Barriers

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Paper Instructions:

Assignment:

PART I

Initial Post:
2 Paragraphs minimum
APA Format for Citing Resources
2 Scholarly Resources Required


Please read and respond to the above question.

From theory, what are some communication channels and barriers? Now from professional experiences, what are some communication channels and barriers? As management practitioners, how do we overcome communication barriersto be our strengths?

PART II
Replies to two Posts:

One Paragraph per response

Note:  When answering or responding to discussion questions be sure write, compelling arguments and to cite brief references other than the textbooks where appropriate. Also, be sure to consistently establish a linkage between the material being discussed, your workplace, or individual research. Most importantly, be specific on your response, no short answers allowed, and use proper spelling and grammar in all responses in the discussion forum.

Post 1:
  When most people think of communication within a workplace, usually, it’s about group meetings around a long table or wordy E-mails. However, as time moves on, it is becoming more common to use direct methods such as instant messaging group chats. In an informal setting, people tend to keep things simple and to the point using language that would be understood within their circles. A workplace chat will still have language that is nuanced to that place of business but will have more of a professional tone. Newman (2015) writes, “For short messages and quick questions, these channels are ideal” (p. 14). The use of instant messaging provides a quick and easy way for a company to communicate matters that would otherwise not call for a lengthy E-mail. Although the temptation to speak plainly when using IM can be high, it is important to separate the everyday from the workplace! 
          One of the top priorities for managers today is hiring a diverse selection of employees. Having a mixed group of people can be useful for providing different perspectives on company values and policies. It can also lead to confusion when communicating daily. When a company seeks a diverse workplace, this usually comes with the price of cultural differentiation. Language barriers are the most common type of communication block. Newman (2015) states that businesses should keep company communication in the local language, while having systems in place to handle non-local affairs (p. 10). Understanding the daily mannerisms of co-workers is a useful skill for any modern-day employee. Someone who can effectively communicate with a variety amount of people can be an asset to any working environment. Taking the time to learn at least one language could prove very useful in the long term. Also, staying up to date with new technology and how it can be used to further business contact methods. 

Post two:
In theory, some communication channels are direct and indirect. Verbal, written, face to face and electronic are some examples.  
Verbal communication barriers would consist of language use such as jargon, rambling, and too much information resulting in “information overload.” Language ability would include not understanding an accent from the sender. 
Written communication barriers would consist of insufficient information, jargon, grammatical errors, vocabulary.
Face to Face communication barriers would consist of listening, body language, verbal, auditory, and lack of interest.
Electronic communication barriers would consist of emails, texts, images, networking connections being lost, insufficient information, and “information overload”.
From my own professional experience, our office consists of several communication channels: Verbal, written, face to face, and electronic.  Our office consists of seven people.  Our network manager will convey information to her six subordinates which includes me.  The subordinates will convey information to the network manager and each other.  
Our communication barriers are limited in our office.  I think for the most part, everyone is consistent with effective communication within the office.  The only barrier we usual have are with face to face communication with some customers who walk in our office.  This is only difficult when there are no representatives in our office that speak another language.  We would have to contact our headquarters in Chicago and have someone get in contact with the customer days later.  This is very frustrating to the customer. Our company decided that we will now call our representatives who speak a foreign language and they will speak to the customers via phone.  

715 Words  2 Pages
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