Discussion Post

Confrontation and problem solving is categorized as the most effective strategy for solving conflicts in the contemporary workplace. Confrontation mainly involves placing one’s needs above all others that have been incorporated in the situation (Mathey, 2012). Diversity and company’s values are the primary cultural aspects in the workplace that might affect confrontation as a method of solving a conflict. In that, if the companies value peaceful resolutions then confrontation which might lead to aggressive communication might not be encouraged. This is because confrontation works with emphasis and high emotional levels might be incorporated. In order for confrontation and problem solving to be incorporated into a company’s culture first is to encourage confrontation when issues arise and set common objectives for such which is to arrive at a more mutual ground (Mathey, 2012). More so the hindrances to achieving these common objectives should be identified and eliminated by creating a guiding policy tor all.

Conflict avoidance usually involves the ones confronted about an issue attempting to avoid to discuss the problem with the hope that it will just fade but the differences amid the parties will never be solved (Gamaghelyan, 2017). It is advantageous to use smoothing and avoiding strategies if the problem solving will end up destroying relationships between parties and where all there is no one opposing the claim that can be foregone. If a conflict affects performance or individuals productivity and one or both parties are not willing to resolve the issues bargaining and force should be utilized to ensure that everyone complies. In that when issues are left unsolved this leads to the heightening of such matters which might lead to worse outcomes such as violence due to anger (Gamaghelyan, 2017).

References

Gamaghelyan, P. (2017). Conflict Resolution beyond the Realist Paradigm. Columbia University Press.

Mathey, S. B. (2012). The art of friendly confrontation: Conflict resolution to improve relationships. Bloomington, Ind: AuthorHouse.