Questions and Topics We Can Help You To Answer: 

1. How can Ernesto improve maintenance operations without the support of the GM?
2.      How should Ernesto manage his staff and implement changes without the respect from the entire staff?
3.      Assuming the potential for a favorable outcome for Ernesto, how could he convince those around him, especially the Directors, that he deserves a seat at the table and has the ability to contribute to the property’s strategic objectives?